Making a Referral

STEP ONE

STOREHOUSE PROVISION WORKS ON A REFERRAL ONLY BASIS. WE PARTNER WITH NUMEROUS AGENCIES, CHARITIES & STATUTORY BODIES ACROSS EVERY DEMOGRAPHICS OF POVERTY. ACROSS EVERY DEMOGRAPHICS OF POVERTY.

Before making a referral, we ask that you fully identify how Storehouse can best help your client by assessing their existing circumstances.

If you would like to become a referring partner, please contact a member of the Storehouse team to arrange a conversation.

 

 

STEP TWO

PLEASE PROVIDE THE FAMILY OR INDIVIDUAL WITH A REFERRAL LETTER ON YOUR AGENCY’S LETTER HEADED PAPER, AND INVITE THEM TO VISIT US AT THE STOREHOUSE CENTRE DURING OUR OPENING HOURS.

We want to empower the service user to make their own choices about their referral, so please give the letter directly to your client as opposed to emailing it or sending it in the post.

The referral letter will then be valid for six months, so your client doesn’t need to keep coming back to you each time they need further assistance.

Please include the following information in your referral letter:

  1. Name of family/individual
  2. Date of Birth
  3. Home address
  4. How many people are in the household/family
  5. A brief description of their current circumstances and why they are being referred
  6. What they are being referred for, i.e food, furniture, clothing; being as specific as possible.

We are not able to accept more than one referral letter in a six month period, so once your client reaches their limit of provision, we would not be able to accept a new referral until the six month period has ended.

 

STEP THREE

ONCE YOUR CLIENT ATTENDS THE STOREHOUSE CENTRE WITH THEIR
REFERRAL LETTER, WE WILL BE ABLE TO ASSIST THEM WITH THE FOLLOWING:

  1. Six food parcels – the frequency is up to the service user but we cannot provide more than one food parcel per week
  2. Two to three full outfits of clothes per family member
  3. Furniture for those permanently residing in the home. We are not able to furnish spare bedrooms unless it is an exceptional circumstance

If after six months, your client needs further support, we ask that you review their current circumstances before making a new referral.

Everything we give away has been given to Storehouse by donation, so we can’t guarantee that your client will receive everything they need on their first visit.